Refund and Returns Policy
Effective Date: November 11, 2024
We want you to be fully satisfied with every purchase from MixxTopix. Our Refund and Returns Policy is designed to ensure a hassle-free experience for your SNEAKERS, BOOTS, FORMAL SHOES, and SANDALS purchases.
1. Return Eligibility
Items must be in their original condition, unused, and returned within 30 days of purchase. Original packaging and proof of purchase are required.
2. Refund Process
Once your return is received and inspected, we will notify you. Approved returns will be refunded to your original payment method within 5-10 business days.
3. Non-Returnable Items
Clearance items, gift cards, and any customized products are non-refundable.
4. Exchanges
Exchanges are allowed if you need a different size or color. Please contact us to check item availability and initiate the exchange process.
5. Contact Us
For any questions about our Refund and Returns Policy, contact us:
- Address: 3290 Riverside Drive, Danville, VA 24541
- Hotline: +1 (434) 792-1088
- Email: info@mixxtopix.com
